Blackline incident
Potential performance slowness on NA3 & SBNA3 (Production & Sandbox)
Resolved after 6 hours 17 minutes, affecting SB NA3 and PROD NA3, on June 2, 2026.
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Affected components
Update timeline
- investigating Jun 02, 2026, 01:18 PM UTC
Customers may be experiencing an issue where performance is degraded on the NA3 & SBNA3 (Production & Sandbox) applications. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
- identified Jun 02, 2026, 01:50 PM UTC
Customers may be experiencing an issue where performance is degraded on the NA3 & SBNA3 (Production & Sandbox) applications.. BlackLine teams have identified the cause and are developing a fix for the issue.
- resolved Jun 02, 2026, 07:59 PM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
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