Resolved after 2 hours 26 minutes, affecting SB NA3 and PROD NA3 and 1 more, on May 21, 2026.
BlackLine has confirmed that the services are fully operational and we apologize for any inconvenience this issue may have caused.
Affected components
Update timeline
- identified May 21, 2026, 07:45 PM UTC
We are deploying a code update to address a recent service issue. The rollout is proceeding in stages: non-US regions first, followed by the US region. Each region will be deployed to sandbox first, then production. During this window, you may experience brief, intermittent service disruption. No action is required on your end, and we will share an update once the deployment is complete. We appreciate your patience and thank you for your continued trust.
- identified May 21, 2026, 07:57 PM UTC
We are continuing to work on a fix for this issue.
- identified May 21, 2026, 08:03 PM UTC
We are continuing to work on a fix for this issue.
- resolved May 21, 2026, 10:12 PM UTC
BlackLine has confirmed that the services are fully operational and we apologize for any inconvenience this issue may have caused.
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