Blackboard incident
Ally Processing Delays on October 20, 2025 - US Region
Resolved after 1 day, affecting Ally - North America, on October 20, 2025.
Ally is currently experiencing intermittent delays in US-east due to the Amazon Web Services (AWS) outages early this morning. The initial AWS outage occurred between 3:11 AM ET and 5:22 AM ET during which Ally was not able to process all content. Ally and its associated components remain available, however there may be delays in processing new content, Institutional Reporting and Course Report updates as processes catch up. The Ally development team continues to monitor this as a high priority and we will provide an update when processing queues return to normal levels.
Affected components
Update timeline
- monitoring Oct 20, 2025, 12:21 PM UTC
Ally is currently experiencing intermittent delays in US-east due to the Amazon Web Services (AWS) outages early this morning. The initial AWS outage occurred between 3:11 AM ET and 5:22 AM ET during which Ally was not able to process all content. Ally and its associated components remain available, however there may be delays in processing new content, Institutional Reporting and Course Report updates as processes catch up. The Ally development team continues to monitor this as a high priority and we will provide an update when processing queues return to normal levels.
- resolved Oct 21, 2025, 12:35 PM UTC
This incident has been resolved.
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