Blackboard incident
Blackboard Illuminate: issue affecting worksheets & workspaces
Resolved after 7 days 18 hours, affecting Illuminate, on September 29, 2026.
The incident has been resolved: Snowflake has implemented a fix for the underlying issue and Blackboard has verified that services are working as intended. Please contact Blackboard Support if you encounter any ongoing issues.
Affected components
Update timeline
- identified Sep 29, 2026, 09:14 PM UTC
Blackboard is investigating an issue affecting access to worksheets in Snowflake. Users may be unable to view previously saved worksheets. Queries can be run in workspaces, but will see errors. Our team is actively working to resolve the issue and will provide updates as they become available.
- resolved Oct 07, 2026, 03:36 PM UTC
The incident has been resolved: Snowflake has implemented a fix for the underlying issue and Blackboard has verified that services are working as intended. Please contact Blackboard Support if you encounter any ongoing issues.
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