Resolved after 11 hours 56 minutes, affecting Blackboard - SaaS (Africa) and Blackboard - SaaS (US) and 1 more, on September 21, 2026.
The issue has been identified, and a remediation is in progress. We will continue to monitor the situation and provide updates as information becomes available.
Affected components
Update timeline
- investigating Sep 21, 2026, 03:42 PM UTC
Some customers are currently experiencing Oops errors when accessing Blackboard Attendance. We are investigating the issue and will provide further updates as more information becomes available
- investigating Sep 21, 2026, 07:11 PM UTC
Blackboard Platform and Ops teams have been engaged as we continue to investigate the issue.
- identified Sep 21, 2026, 10:03 PM UTC
The issue has been identified, and a remediation is in progress. We will continue to monitor the situation and provide updates as information becomes available.
- resolved Sep 22, 2026, 03:38 AM UTC
This incident has been resolved
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