Blackboard incident
Ally Processing Delays - US-east Region (November 18, 2025)
Resolved after 1 day 18 hours, affecting Ally - North America, on November 18, 2025.
Realtime queues are once again approaching normal levels and the team continues to monitor processing and reporting updates.
Affected components
Update timeline
- identified Nov 18, 2025, 07:39 PM UTC
Notice for US Ally Deployments – there has been an increase in traffic in the last 24 hours (November 18) impacting Ally's bulk, realtime, reporting and surge processing queues resulting in slower processing times. Ally and its associated components remain available, however there may be delays in processing some of these updates. Real time processing for new content items will be delayed along with report updates. Ally engineering and development teams continue to work on this as a high priority and will provide updates as processing levels return to normal.
- monitoring Nov 19, 2025, 06:43 PM UTC
Realtime queues are once again approaching normal levels and the team continues to monitor processing and reporting updates.
- resolved Nov 20, 2025, 01:52 PM UTC
After continued monitoring we've seen processing return to normal levels.
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