Blackboard incident
Ally Processing delays (January 8, 2026) - US and Europe
Resolved after 23 hours 20 minutes, affecting Ally - Europe and Ally - North America, on January 8, 2026.
Processing has returned to normal expected levels and the team is monitoring progress.
Affected components
Update timeline
- investigating Jan 08, 2026, 11:15 PM UTC
We are experiencing a spike in activity which has caused intermittent delays in the processing of content added to the LMS for institutions in the US and Europe. Real time processing delays of approximately 1 hour for new content items may be seen during this time. Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.
- monitoring Jan 09, 2026, 02:17 PM UTC
Processing has returned to normal expected levels and the team is monitoring progress.
- resolved Jan 09, 2026, 10:36 PM UTC
This incident has been resolved.
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