Blackboard incident

Learn SaaS Email service issue: Global

Resolved after 9 hours 25 minutes, affecting Blackboard - SaaS - Global, on February 23, 2026.

monitoring Feb 23, 2026, 06:57 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 23, 2026, 05:10 AM UTC
Resolved
Feb 23, 2026, 02:35 PM UTC
Duration
9h 25m
Detected by Pingoru
Feb 23, 2026, 05:10 AM UTC

Affected components

Blackboard - SaaS - Global

Update timeline

  1. investigating Feb 23, 2026, 05:10 AM UTC

    We are aware of the email issue that users are encountering while sending emails from Blackboard. Our teams are investigating this on priority to have this addressed as soon as possible.

  2. identified Feb 23, 2026, 06:04 AM UTC

    We have identified the issue and continuing to work on a fix for this issue. We will share an ETA as soon as it becomes available.

  3. monitoring Feb 23, 2026, 06:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 23, 2026, 02:35 PM UTC

    This incident has been resolved.

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