Blackboard incident
Ally Processing Delays - US-east Region (March 26, 2026)
Resolved after 15 hours 33 minutes, affecting Ally - North America, on March 26, 2026.
We are experiencing a spike in activity beginning just before noon EST which has caused intermittent delays in the processing of content added to the LMS for institutions in the US. Real time processing delays of approximately 1 to 3 hours for new content items may be seen during this time. Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.
Affected components
Update timeline
- identified Mar 26, 2026, 07:56 PM UTC
We are experiencing a spike in activity beginning just before noon EST which has caused intermittent delays in the processing of content added to the LMS for institutions in the US. Real time processing delays of approximately 1 to 3 hours for new content items may be seen during this time. Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.
- resolved Mar 27, 2026, 11:30 AM UTC
Real time queues have returned to normal levels.
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