Blackboard incident
Ally Processing Delays - US-east Region (March 30, 2026)
Resolved after 4 days 2 hours, affecting Ally - North America, on March 30, 2026.
Real time processing queues have returned to normal levels while the team continues to monitor.
Affected components
Update timeline
- identified Mar 30, 2026, 05:30 PM UTC
We are experiencing another spike in activity which has caused intermittent delays in the processing of content added to the LMS for institutions in the US. Real time processing delays of approximately 1.5 hours for new content items may be seen during this time. Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.
- monitoring Mar 30, 2026, 09:12 PM UTC
The Ally development team has scaled up resources based on demand and will continue to monitor progress.
- monitoring Apr 01, 2026, 11:28 AM UTC
Real time processing queues have returned to normal levels while the team continues to monitor.
- resolved Apr 03, 2026, 08:11 PM UTC
This incident has been resolved.
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