Blackboard incident
Ally Alternative Format Processing Delays - Europe - April 21, 2026
Minor Vendor's status page →
Resolved after 5 hours 8 minutes, affecting Ally - Europe, on April 21, 2026.
Ally has worked through the remaining backlog and alternative formats are processing at a normal rate again.
Affected components
Ally - Europe
Update timeline
- identified Apr 21, 2026, 01:47 PM UTC
We are currently experiencing delays in the processing and generation of Alternative Formats for institutions in Europe. The Ally development team is treating this as a high priority while adding resources to process the existing backlog.
- monitoring Apr 21, 2026, 05:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 21, 2026, 06:56 PM UTC
Ally has worked through the remaining backlog and alternative formats are processing at a normal rate again.
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