Blackboard incident
Illuminate data refresh delays for LMS data (US region)
Resolved after 5 days 7 hours, affecting Illuminate, on October 23, 2026.
We are investigating an issue affecting the refresh of LMS data in Illuminate for clients in the US region. Some reports may show data that is not up to date. Our engineering team is working on a fix. Other regions are not affected. We will post an update as soon as we have more information or the issue is resolved. Thank you for your patience.
Affected components
Update timeline
- investigating Oct 23, 2026, 02:40 PM UTC
We are investigating an issue affecting the refresh of LMS data in Illuminate for clients in the US region. Some reports may show data that is not up to date. Our engineering team is working on a fix. Other regions are not affected. We will post an update as soon as we have more information or the issue is resolved. Thank you for your patience.
- resolved Oct 28, 2026, 10:15 PM UTC
The issue has been resolved.
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