Blackboard incident
Anthology Illuminate: Data Q&A currently unavailable
Resolved after 3 days 5 hours, affecting Illuminate, on September 5, 2025.
We have identified it as a problem with our technology provider, and we are working with them. We will keep you updated as soon as we have more information and a timeline.
Affected components
Update timeline
- investigating Sep 05, 2025, 10:55 AM UTC
We are currently experiencing issues with Data Q&A across all regions. This feature is currently not functioning, and this issue manifests as the tool appearing to be “loading” indefinitely. Our team is actively investigating and working to resolve the issue and restore full functionality. We appreciate your patience and apologize for any inconvenience this may cause.
- identified Sep 05, 2025, 02:06 PM UTC
We have identified it as a problem with our technology provider, and we are working with them. We will keep you updated as soon as we have more information and a timeline.
- resolved Sep 08, 2025, 04:49 PM UTC
This incident has been resolved.
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