Blackboard incident

Learn SaaS Gov Sites outage- US-GOV-WEST

Resolved after 17 hours 12 minutes, affecting Blackboard – SaaS Gov Cloud (US), on September 30, 2025.

resolved Oct 01, 2025, 09:04 AM UTC

This incident has been resolved, and it was observed that clients are operating normally.

Started
Sep 30, 2025, 03:51 PM UTC
Resolved
Oct 01, 2025, 09:04 AM UTC
Duration
17h 12m
Detected by Pingoru
Sep 30, 2025, 03:51 PM UTC

Affected components

Blackboard – SaaS Gov Cloud (US)

Update timeline

  1. investigating Sep 30, 2025, 03:51 PM UTC

    We are currently experiencing issues within the US GOV West region that is impacting several Learn SaaS clients. Our teams are currently investigating this.

  2. monitoring Sep 30, 2025, 04:19 PM UTC

    Our engineers have deployed a fix and are monitoring system performance.

  3. resolved Oct 01, 2025, 09:04 AM UTC

    This incident has been resolved, and it was observed that clients are operating normally.

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