Blackbaud Outage History
Blackbaud is up right nowPingoru has recorded 197 incidents for Blackbaud: 196 in the last 12 months and 73 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 20 | 249 of 720 (35%) |
| May 2026 | 26 | 196 of 744 (26%) |
| June 2026 | 18 | 221 of 720 (31%) |
| July 2026 | 25 | 229 of 744 (31%) |
| August 2026 | 17 | 176 of 744 (24%) |
| September 2026 | 22 | 60 of 720 (8%) |
| October 2026 | 28 | 206 of 594 (35%) |
Incidents, newest first
Minor April 13, 2026 Active Issue Alert – Blackbaud Altru®, Blackbaud CRM™ - #000668678 1h 39m Blackbaud Altru®, Blackbaud CRM™
Started Apr 13, 2026, 04:49 PM UTC· resolved Apr 13, 2026, 06:28 PM UTC
- investigating Apr 13, 2026, 04:49 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to process credit cards through a Bluefin device within Altru. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Apr 13, 2026, 05:36 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to process credit cards through a Bluefin device within Altru. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Apr 13, 2026, 06:28 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor April 10, 2026 Active Issue Alert – JustGiving - 000668493 40m JustGiving® from Blackbaud®
Started Apr 10, 2026, 05:17 PM UTC· resolved Apr 10, 2026, 05:57 PM UTC
- investigating Apr 10, 2026, 05:17 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Apr 10, 2026, 05:57 PM UTC
This incident has been resolved.
Minor April 7, 2026 Active Issue Alert – Raiser's Edge, Financial Edge NXT - 000667840 8d 2h Financial Edge NXT, Raiser's Edge NXT®
Started Apr 07, 2026, 07:55 PM UTC· resolved Apr 15, 2026, 10:00 PM UTC
- investigating Apr 07, 2026, 07:55 PM UTC
We have identified an issue impacting a subset of our customers causing errors when using Database View with Raiser's Edge NXT and Financial Edge NXT. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Apr 07, 2026, 08:34 PM UTC
A subset of customers are experiencing intermittent latency when navigating, or using features such as lists, in Database View. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Apr 08, 2026, 03:12 PM UTC
A subset of customers are experiencing intermittent latency when navigating, or using features such as lists, in Database View. Our engineers continue diagnosing the event and working to resolve it for you as quickly as possible. Next update will be 3:30 PM ET. Please continue to reference this page for updates.
- investigating Apr 08, 2026, 08:13 PM UTC
A subset of customers are experiencing intermittent latency while navigating in Database View. This typically manifests as visual disruptions when rendering user interface elements and does not impact process runtimes. Our engineers continue working to resolve this for you as quickly as possible. Next update will be 1 PM ET, 9 Apr 2026. Please continue to reference this page for updates.
- investigating Apr 09, 2026, 06:04 PM UTC
A subset of customers are experiencing intermittent latency while navigating in Database View. This typically manifests as visual disruptions when rendering user interface elements and does not impact process runtimes. Our engineers continue working to resolve this for you as quickly as possible. Next update will be 11 AM ET, 13 Apr 2026. Please continue to reference this page for updates.
- investigating Apr 13, 2026, 07:11 PM UTC
We continue to see intermittent latency for a small subset of users when navigating database view. This typically manifests as visual inconsistencies, such as highlighted modules not being selected, rather than slow-running queries or other processes. We are working with a third-party vendor to resolve this for you as quickly as possible. Please continue to reference this page for updates.
- identified Apr 15, 2026, 03:00 PM UTC
We are making a configuration change that should help mitigate these issues. Some connected users may experience a brief interruption in their connection, but should be able to re-connect afterwards. We will monitor system performance following this change to ensure it works as expected. Please continue to reference the status page for updates.
- monitoring Apr 15, 2026, 03:44 PM UTC
The configuration change is complete and working as expected. We are now seeing more consistent responsiveness when navigating database view. We are moving this incident into a monitoring status for the remainder of the day to ensure continued stability.
- resolved Apr 15, 2026, 10:00 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor April 6, 2026 Active Issue Alert – RE/FE NXT - 000667475 1d 6h Financial Edge NXT, Raiser's Edge NXT®
Started Apr 06, 2026, 06:48 AM UTC· resolved Apr 07, 2026, 01:39 PM UTC
- investigating Apr 06, 2026, 06:48 AM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Apr 06, 2026, 07:05 AM UTC
We are continuing to investigate this issue.
- investigating Apr 06, 2026, 07:29 AM UTC
We are continuing to investigate this issue.
- identified Apr 06, 2026, 08:43 AM UTC
The issue has been identified and a fix is being implemented.
- investigating Apr 06, 2026, 11:45 AM UTC
We have identified an issue impacting a subset of customers who are unable to login to database view. Our engineers have identified the cause of the issue and are working to resolve it as quickly as possible. Please continue to reference this page for updates.
- identified Apr 06, 2026, 01:41 PM UTC
We have identified an issue impacting a subset of customers who are unable to login to database view. Our engineers have identified the cause of the issue and are working to resolve it as quickly as possible. Please continue to reference this page for updates. Next update will be at 3:30pm EST.
- resolved Apr 07, 2026, 01:39 PM UTC
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor April 1, 2026 Active Issue Alert – Raiser's Edge NXT - 000667109 4h 20m Raiser's Edge NXT®
Started Apr 01, 2026, 09:42 PM UTC· resolved Apr 02, 2026, 02:02 AM UTC
- investigating Apr 01, 2026, 09:42 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- monitoring Apr 01, 2026, 10:53 PM UTC
The issue has been resolved. Users that are experiencing the issue are advised to logout and log back in again.
- resolved Apr 02, 2026, 02:02 AM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Critical March 29, 2026 Active Issue Alert – Blackbaud Award Management 23m Blackbaud Award Management™
Started Mar 29, 2026, 01:10 AM UTC· resolved Mar 29, 2026, 01:34 AM UTC
- investigating Mar 29, 2026, 01:10 AM UTC
We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Mar 29, 2026, 01:34 AM UTC
This incident has been resolved.
Minor March 26, 2026 Active Issue Alert – Raiser's Edge NXT, CRM, Altru - 000666105 4h 24m Blackbaud Altru®, Blackbaud CRM™, Raiser's Edge NXT®
Started Mar 26, 2026, 06:26 PM UTC· resolved Mar 26, 2026, 10:51 PM UTC
- investigating Mar 26, 2026, 06:26 PM UTC
Investigating - We have identified an issue affecting the translation and saving of Online Giving branding cards in Canada. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Mar 26, 2026, 10:51 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor March 25, 2026 Active Issue Alert – Blackbaud Merchant Services and Blackbaud Altru - 000665766 1h 48m Blackbaud Merchant Services™, Blackbaud Altru®
Started Mar 25, 2026, 01:52 PM UTC· resolved Mar 25, 2026, 03:41 PM UTC
- investigating Mar 25, 2026, 01:52 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Mar 25, 2026, 01:54 PM UTC
Our engineers have identified a vendor issue that impacts a subset of customers capturing card-present transactions with magnetic swipe readers. As a workaround, users can manually key in their payment details. Our engineers are investigating the issue and will provide updates here.
- investigating Mar 25, 2026, 02:21 PM UTC
Our engineers have identified a vendor issue that impacts a subset of customers capturing card-present transactions with magnetic swipe readers. As a workaround, users can manually key in their payment details. Our engineers are investigating the issue and will provide updates here.
- investigating Mar 25, 2026, 02:46 PM UTC
The vendor issue that has been identified impacts a subset of customers capturing card-present transactions with magnetic swipe readers. This issue does not impact MobilePay Terminal, WisePOS E, or BlueFin devices. As a workaround, users can manually key in their payment details. Our engineers are investigating the issue and will provide updates here.
- resolved Mar 25, 2026, 03:41 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Critical March 24, 2026 Active Issue Alert – BBID - Multiple Products - 000665599 2h 44m Blackbaud Merchant Services™, Blackbaud School Website System™, Blackbaud Grantmaking™, Accounts Payable API and 31 more
Started Mar 24, 2026, 05:26 PM UTC· resolved Mar 24, 2026, 08:10 PM UTC
- investigating Mar 24, 2026, 05:04 PM UTC
We are receiving reports of 504 Gateway Errors and Timeout Errors across our systems. Our engineers are investigating the issue and will provide updates here.
- investigating Mar 24, 2026, 05:21 PM UTC
We are receiving reports of 504 Gateway Errors and Timeout Errors across our systems. Our engineers are investigating the issue and will provide updates here.
- investigating Mar 24, 2026, 05:26 PM UTC
We are receiving reports of 504 Gateway Errors and Timeout Errors across our systems. Our engineers are investigating the issue and will provide updates here.
- investigating Mar 24, 2026, 05:46 PM UTC
We are receiving reports of 504 Gateway Errors and Timeout Errors across our systems. Our engineers are investigating the issue and will provide updates here.
- monitoring Mar 24, 2026, 06:46 PM UTC
We continue to see stable login response times and reduced navigation errors following recent configuration changes. We will continue to monitor system performance to ensure ongoing stability. Please continue to reference this page for updates.
- resolved Mar 24, 2026, 08:10 PM UTC
This incident has been resolved.
Minor March 24, 2026 Active Issue Alert – Raiser's Edge NXT - 000665512 24m Raiser's Edge NXT®
Started Mar 24, 2026, 12:20 PM UTC· resolved Mar 24, 2026, 12:45 PM UTC
- investigating Mar 24, 2026, 12:20 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Mar 24, 2026, 12:32 PM UTC
We have identified an issue impacting a subset of our customers causing their Citrix access page to be blank. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Mar 24, 2026, 12:45 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Major March 23, 2026 Active Issue Alert – Grantmaking - 000665440 1h 3m Blackbaud Grantmaking™
Started Mar 23, 2026, 08:24 PM UTC· resolved Mar 23, 2026, 09:27 PM UTC
- investigating Mar 23, 2026, 08:24 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Mar 23, 2026, 08:34 PM UTC
Users of the Applicant and Grantee Portals may receive the error "The application cannot be saved" when beginning an online Program form. An application is still created when the error is received. Our engineers have identified the cause and working to address it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Mar 23, 2026, 09:27 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor March 23, 2026 Active Issue Alert – Raisers Edge - 000665376 3h 20m Raiser's Edge®
Started Mar 23, 2026, 05:09 PM UTC· resolved Mar 23, 2026, 08:30 PM UTC
- investigating Mar 23, 2026, 05:09 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Mar 23, 2026, 06:30 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Mar 23, 2026, 07:02 PM UTC
We have identified an issue impacting some of our customers causing delayed updates for Lists and Dashboards. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- resolved Mar 23, 2026, 08:30 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Major March 22, 2026 Active Issue Alert – Raisers Edge NXT - 000665283 6h 31m Raiser's Edge®
Started Mar 22, 2026, 01:37 PM UTC· resolved Mar 22, 2026, 08:08 PM UTC
- investigating Mar 22, 2026, 01:37 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Mar 22, 2026, 01:46 PM UTC
We have identified an issue impacting a subset of our customers causing them to be unable to launch database view or navigate and work in web view. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Mar 22, 2026, 03:29 PM UTC
We have identified an issue impacting a subset of our customers causing them to be unable to launch database view or navigate and work in web view. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Mar 22, 2026, 04:47 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
- resolved Mar 22, 2026, 08:08 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor March 20, 2026 Active Issue Alert – RE & FE NXT - 000665061 2h 25m Financial Edge NXT, Raiser's Edge NXT®
Started Mar 20, 2026, 01:08 PM UTC· resolved Mar 20, 2026, 03:33 PM UTC
- investigating Mar 20, 2026, 01:08 PM UTC
We have identified an issue with users seeing a blank Citrix Access page and experiencing latency in RENXT. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Mar 20, 2026, 01:20 PM UTC
We have identified an issue with users seeing a blank Citrix Access page and experiencing latency in RE and FE NXT. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Mar 20, 2026, 01:22 PM UTC
We are continuing to investigate this issue.
- investigating Mar 20, 2026, 01:22 PM UTC
We have identified an issue with users seeing a blank Citrix Access page and experiencing latency in RE and FE NXT. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- resolved Mar 20, 2026, 03:33 PM UTC
This incident has been resolved.
Minor March 19, 2026 Active Issue Alert – Blackbaud.com - #000664979 40m Blackbaud.com
Started Mar 19, 2026, 08:29 PM UTC· resolved Mar 19, 2026, 09:10 PM UTC
- investigating Mar 19, 2026, 08:29 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Mar 19, 2026, 08:33 PM UTC
For users attempting to access their Blackbaud Solutions or systems please go to app.blackbaud.com or directly to your product URL to sign in.
- resolved Mar 19, 2026, 09:10 PM UTC
This incident has been resolved.
Critical March 18, 2026 Active Issue Alert – Blackbaud Fundraiser Performance Management - 000664684 3h 17m Blackbaud Fundraiser Performance Management™
Started Mar 18, 2026, 06:32 PM UTC· resolved Mar 18, 2026, 09:49 PM UTC
- investigating Mar 18, 2026, 06:32 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Mar 18, 2026, 09:38 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
- resolved Mar 18, 2026, 09:49 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor March 17, 2026 Active Issue Alert – JustGiving® - #000664266 4m JustGiving® from Blackbaud®
Started Mar 17, 2026, 12:19 PM UTC· resolved Mar 17, 2026, 12:23 PM UTC
- investigating Mar 17, 2026, 12:19 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Mar 17, 2026, 12:23 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor March 16, 2026 Active Issue Alert – Blackbaud Fundraiser Performance Management - 000664182 24m Blackbaud Fundraiser Performance Management™
Started Mar 16, 2026, 08:13 PM UTC· resolved Mar 16, 2026, 08:37 PM UTC
- investigating Mar 16, 2026, 08:13 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Mar 16, 2026, 08:25 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- resolved Mar 16, 2026, 08:37 PM UTC
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor March 16, 2026 Active Issue Alert – Luminate Online - 000664139 55m Blackbaud Luminate Online®
Started Mar 16, 2026, 06:35 PM UTC· resolved Mar 16, 2026, 07:30 PM UTC
- investigating Mar 16, 2026, 06:35 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Mar 16, 2026, 06:53 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
- identified Mar 16, 2026, 07:22 PM UTC
We are currently investigating an issue affecting a subset of users who may receive a “required field missing” error when submitting a form. Our engineers are actively working to identify the cause and implement a resolution. Please continue to monitor this page for updates.
- resolved Mar 16, 2026, 07:30 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor March 16, 2026 Active Issue Alert – Luminate Online/Raisers Edge Integration - 000664074 2h 21m Payment Services
Started Mar 16, 2026, 03:35 PM UTC· resolved Mar 16, 2026, 05:56 PM UTC
- investigating Mar 16, 2026, 03:35 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Mar 16, 2026, 05:56 PM UTC
An issue impacting a subset of our customers is now resolved and transactions are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor March 14, 2026 Active Issue Alert – Raisers Edge - 000663987 2h 10m Raiser's Edge®
Started Mar 14, 2026, 01:44 PM UTC· resolved Mar 14, 2026, 03:55 PM UTC
- investigating Mar 14, 2026, 01:44 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Mar 14, 2026, 03:49 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 14, 2026, 03:55 PM UTC
This incident has been resolved.
Notice March 13, 2026 Active Issue Alert – Award Management- 000663844 19m Blackbaud Award Management™
Started Mar 13, 2026, 03:33 PM UTC· resolved Mar 13, 2026, 03:52 PM UTC
- investigating Mar 13, 2026, 03:33 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Mar 13, 2026, 03:52 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Major March 12, 2026 Active Issue Alert – Financial Edge NXT - #000663508 1h 9m Financial Edge NXT
Started Mar 12, 2026, 01:04 PM UTC· resolved Mar 12, 2026, 02:13 PM UTC
- investigating Mar 12, 2026, 01:04 PM UTC
We have identified an error stating "That's odd.." for some of our customers when navigating to Analysis > Query within FENXT. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Mar 12, 2026, 01:06 PM UTC
We have identified an error stating "That's odd.." for some of our customers when navigating to Analysis > Query within FENXT. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Mar 12, 2026, 01:45 PM UTC
We have identified an error stating "That's odd.." when navigating Query, Payables and/or zero records are returned on Receivable pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Mar 12, 2026, 02:13 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor March 6, 2026 Active Issue Alert – JustGiving from Blackbaud - #000662641 1h 9m JustGiving® from Blackbaud®
Started Mar 06, 2026, 10:28 PM UTC· resolved Mar 06, 2026, 11:37 PM UTC
- investigating Mar 06, 2026, 10:28 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Mar 06, 2026, 11:37 PM UTC
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Minor March 6, 2026 Active Issue Alert – Blackbaud CRM - 000662530 18d 2h Blackbaud CRM™
Started Mar 06, 2026, 05:05 PM UTC· resolved Mar 24, 2026, 07:12 PM UTC
- investigating Mar 06, 2026, 05:05 PM UTC
We have identified an issue impacting a subset of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Mar 06, 2026, 05:13 PM UTC
We have identified an issue impacting a subset of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Mar 06, 2026, 05:33 PM UTC
We are currently experiencing an issue affecting a subset of Blackbaud CRM customers. Users may encounter 401 errors when attempting to make SOAP API calls to BBCRM. Our engineers are diagnosing the event and working to resolve it. Please continue to reference this page for updates.
- identified Mar 06, 2026, 06:31 PM UTC
We are currently experiencing an issue affecting a subset of Blackbaud CRM customers. Users may encounter 401 errors when attempting to make SOAP API calls to BBCRM. Our engineers are diagnosing the event and working to resolve it. Please continue to reference this page for updates.
- identified Mar 06, 2026, 07:02 PM UTC
We are currently experiencing an issue affecting a subset of Blackbaud CRM customers. Users may encounter 401 errors when attempting to make SOAP API calls to BBCRM. Our engineers are diagnosing the event and working to resolve it. Please continue to reference this page for updates.
- resolved Mar 24, 2026, 07:12 PM UTC
This incident has been resolved.