Resolved after 8 hours 59 minutes, affecting Data Consumption and Incident Sharing and 1 more, on October 20, 2025.
AWS continues to recover. All AWS services and instance launches are succeeding across multiple Availability Zones in the US-EAST-1 Regions. We are continuing to monitor BigPanda services and the situation.
Affected components
Update timeline
- investigating Oct 20, 2025, 06:25 PM UTC
AWS is currently experiencing an outage. In effect, BigPanda users may be experiencing issues with BigPanda's Inbound and Outbound services. Our R&D teams are currently engaged and investigating. What's impacted? Outbound Integrations Inbound Integrations We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing.
- identified Oct 20, 2025, 08:08 PM UTC
AWS continues to recover. All AWS services and instance launches are succeeding across multiple Availability Zones in the US-EAST-1 Regions. To mitigate the impact for our customers, BigPanda migrated most of our inbound and outbound standard integrations and will continue to monitor the situation.
- monitoring Oct 20, 2025, 09:09 PM UTC
AWS continues to recover. All AWS services and instance launches are succeeding across multiple Availability Zones in the US-EAST-1 Regions. We are continuing to monitor BigPanda services and the situation.
- resolved Oct 21, 2025, 03:24 AM UTC
This incident has been resolved.
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