Resolved after 2 hours 46 minutes, affecting Alert Enrichment, on February 9, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Feb 09, 2026, 03:37 PM UTC
We are observing Latency in Alert Enrichment services. Our team is engaged and is looking to identify the root cause
- investigating Feb 09, 2026, 04:06 PM UTC
We are continuing to investigate this issue.
- investigating Feb 09, 2026, 04:46 PM UTC
We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes as more details become available. We apologize for any inconvenience that this may be causing.
- investigating Feb 09, 2026, 05:16 PM UTC
The team are currently working to stabilise the service.
- identified Feb 09, 2026, 05:44 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 09, 2026, 05:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 09, 2026, 06:23 PM UTC
This incident has been resolved.
Your product runs on more than BigPanda
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services