Resolved after 34 minutes, affecting Third Party, on June 3, 2025.
The incident is resolve and you can now resume normal ticket submission to the BigPanda Support Portal
Affected components
Third Party
Update timeline
- investigating Jun 03, 2025, 08:07 AM UTC
We are currently experiencing issues with our ticketing vendor that we’re working to resolve soon. We are keeping an eye out for urgent matters, and for now it is advisable to reach out to us via chat.
- identified Jun 03, 2025, 08:28 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 03, 2025, 08:32 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 03, 2025, 08:42 AM UTC
The incident is resolve and you can now resume normal ticket submission to the BigPanda Support Portal
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