Resolved after 4 hours 46 minutes, affecting Data Consumption and Tier 1 APIs: Automation & Event Processing, on August 21, 2025.
The team has identified and mitigated the issue by switching to US-WEST-1, and they are now monitoring the situation.
Affected components
Update timeline
- identified Aug 21, 2025, 06:48 PM UTC
We are observing 5xx OIM errors. Our teams are engaged and investigating. We are working to mitigate impacts to our customers as quickly as possible. We have migrated the services traffic to process in the region US-WEST-1 to mitigate the issue. We will provide more details as it become available. We apologize for any inconvenience that this may be causing. Thank you, BigPanda
- monitoring Aug 21, 2025, 07:03 PM UTC
The team has identified and mitigated the issue by switching to US-WEST-1, and they are now monitoring the situation.
- resolved Aug 21, 2025, 11:35 PM UTC
This incident has been successfully mitigated and resolved.
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