Bentley Systems incident

IMS Service Interruptions Affecting Europe Regions

Resolved after 48 minutes, affecting Authentication / Login and User Management, on August 3, 2026.

resolved Aug 03, 2026, 01:04 PM UTC

This incident has been resolved, and IMS is now working normally. Thank you for your patience.

Started
Aug 03, 2026, 12:16 PM UTC
Resolved
Aug 03, 2026, 01:04 PM UTC
Duration
48m
Detected by Pingoru
Aug 03, 2026, 12:16 PM UTC

Affected components

Authentication / LoginUser Management

Update timeline

  1. investigating Aug 03, 2026, 12:16 PM UTC

    Our team is currently investigating an issue with IMS in the Europe Region. Some users may be having trouble authenticating their login. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

  2. resolved Aug 03, 2026, 01:04 PM UTC

    This incident has been resolved, and IMS is now working normally. Thank you for your patience.

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