Bentley Systems incident

Bentley.com Chat Issue

Resolved after 10 hours 9 minutes, affecting Bentley.com, on September 18, 2026.

investigating Sep 18, 2026, 03:55 PM UTC

We are continuing to investigate this issue.

Started
Sep 18, 2026, 03:47 PM UTC
Resolved
Sep 19, 2026, 01:56 AM UTC
Duration
10h 9m
Detected by Pingoru
Sep 18, 2026, 03:47 PM UTC

Affected components

Bentley.com

Update timeline

  1. investigating Sep 18, 2026, 03:47 PM UTC

    We are currently experiencing an issue with the Bentley.com Utility Menu, which is not functioning as expected. Our team has identified the issue and is actively reviewing and implementing a fix. We are working to restore full functionality as quickly as possible and will provide updates as they become available. We apologize for any inconvenience and appreciate your patience while we work to resolve the issue.

  2. investigating Sep 18, 2026, 03:55 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 19, 2026, 01:56 AM UTC

    The Bentley.com Chat is now available and this issue is considered resolved.

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