Bentley Systems incident

iTwin Experience - Login Issue

Resolved after 4 hours 14 minutes, affecting iTwin Experience, on June 17, 2026.

resolved Jun 17, 2026, 07:58 AM UTC

This incident has been resolved and iTwin Experience is now working normally. Thank you for your cooperation.

Started
Jun 17, 2026, 03:44 AM UTC
Resolved
Jun 17, 2026, 07:58 AM UTC
Duration
4h 14m
Detected by Pingoru
Jun 17, 2026, 03:44 AM UTC

Affected components

iTwin Experience

Update timeline

  1. investigating Jun 17, 2026, 03:44 AM UTC

    Our team is currently investigating an issue with iTwin Experience. Some users may be having trouble accessing the site or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

  2. investigating Jun 17, 2026, 06:12 AM UTC

    Our team is currently investigating an issue with iTwin Experience. Some users may be having trouble accessing the site or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

  3. investigating Jun 17, 2026, 07:41 AM UTC

    Our team is currently investigating an issue with iTwin Experience. Some users may be having trouble accessing the site or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

  4. resolved Jun 17, 2026, 07:58 AM UTC

    This incident has been resolved and iTwin Experience is now working normally. Thank you for your cooperation.

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