Bentley Systems incident

Job Queuing Service Degradation

Resolved after 15 hours 43 minutes, affecting Synchronization, on October 7, 2025.

monitoring Oct 07, 2025, 03:32 PM UTC

A fix has been implemented, and we are monitoring the results.

Started
Oct 07, 2025, 03:35 AM UTC
Resolved
Oct 07, 2025, 07:18 PM UTC
Duration
15h 43m
Detected by Pingoru
Oct 07, 2025, 03:35 AM UTC

Affected components

Synchronization

Update timeline

  1. identified Oct 07, 2025, 03:35 AM UTC

    Our job queuing process is currently experiencing a high load. Some requests may take longer to process or may fail intermittently. We are actively working to restore normal performance.

  2. monitoring Oct 07, 2025, 03:32 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Oct 07, 2025, 07:18 PM UTC

    This incident has been resolved. Thank you for your patient and cooperation.

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