Bentley Systems incident

AWS Outage Impacting Bentley Services

Resolved after 37 minutes, affecting Managed Services (Global Status), on October 20, 2025.

monitoring Oct 20, 2025, 10:45 AM UTC

We are continuing to monitor for any further issues.

Started
Oct 20, 2025, 10:17 AM UTC
Resolved
Oct 20, 2025, 10:54 AM UTC
Duration
37m
Detected by Pingoru
Oct 20, 2025, 10:17 AM UTC

Affected components

Managed Services (Global Status)

Update timeline

  1. monitoring Oct 20, 2025, 10:17 AM UTC

    AWS reported increased error rates and latencies for multiple AWS services in the US East region earlier today. They have applied mitigations and are seeing significant signs of recovery. We are also seeing improvement in the recovery of Bentley services. We will continue to closely monitor the situation. Thank you for your patience.

  2. monitoring Oct 20, 2025, 10:39 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 20, 2025, 10:45 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 20, 2025, 10:54 AM UTC

    This incident has been resolved.

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