Bentley Systems incident
Intermittent accessing issue on iModels in PlantSight: US East Region
Resolved after 13 hours 23 minutes, affecting PlantSight and iModels and 1 more, on October 28, 2025.
We’ve been monitoring for an extended period and haven’t observed any issues. We’ll go ahead and resolve the case now. Thank you.
Affected components
Update timeline
- investigating Oct 28, 2025, 09:28 PM UTC
Our team is currently investigating an issue accessing projects on iModels in PlantSight. Some users may be having trouble using certain features. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
- identified Oct 28, 2025, 10:16 PM UTC
The issue has been identified, and our team is actively working to implement a fix soon to resolve it.
- monitoring Oct 28, 2025, 11:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 29, 2025, 10:52 AM UTC
We’ve been monitoring for an extended period and haven’t observed any issues. We’ll go ahead and resolve the case now. Thank you.
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