Resolved after 55 minutes, affecting Authentication / Login and User Management, on October 29, 2025.
Our team acted quickly to restore full functionality to IMS, and a fix has been implemented. All services should now be operating as expected. Thank you.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:13 PM UTC
Our team is currently investigating an issue within IMS that is preventing users with a federation from logging in. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
- investigating Oct 29, 2025, 04:30 PM UTC
We are continuing to investigate this issue.
- resolved Oct 29, 2025, 05:08 PM UTC
Our team acted quickly to restore full functionality to IMS, and a fix has been implemented. All services should now be operating as expected. Thank you.
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