Bentley Systems incident
IMS - Multiple users are facing test failures and timeout exceptions Errors: Europe Region
Resolved after 23 minutes, affecting Authentication / Login and User Management, on December 2, 2025.
Our team is currently investigating an issue with IMS in the Europe region. Some users may be having trouble facing test failures and timeout exceptions Errors or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Affected components
Update timeline
- investigating Dec 02, 2025, 07:43 AM UTC
Our team is currently investigating an issue with IMS in the Europe region. Some users may be having trouble facing test failures and timeout exceptions Errors or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
- resolved Dec 02, 2025, 08:07 AM UTC
The issue has been resolved and remains stable. Thank you for your cooperation.
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