Resolved after 22 hours 52 minutes, affecting Benevity Platform, on November 18, 2025.
Between roughly 07:45 and 09:00 MT a Cloudflare outage affected Auth0, which caused some API clients to receive 4xx errors during authentication, and were therefore unable to authenticate and use the APIs. All systems are now working correctly, and we will continue to monitor.
Affected components
Update timeline
- monitoring Nov 18, 2025, 06:15 PM UTC
Between roughly 07:45 and 09:00 MT a Cloudflare outage affected Auth0, which caused some API clients to receive 4xx errors during authentication, and were therefore unable to authenticate and use the APIs. All systems are now working correctly, and we will continue to monitor.
- resolved Nov 19, 2025, 05:07 PM UTC
This incident has been resolved.
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