Benevity incident

Donate and Volunteering intermittently not loading

Resolved after 1 hour 28 minutes, affecting Donate and Volunteer Core Services, on February 10, 2026.

resolved Feb 10, 2026, 10:50 PM UTC

Our cloud provider's services have fully recovered, and our sites are fully operational. Thank you for your patience and understanding.

Started
Feb 10, 2026, 09:22 PM UTC
Resolved
Feb 10, 2026, 10:50 PM UTC
Duration
1h 28m
Detected by Pingoru
Feb 10, 2026, 09:22 PM UTC

Affected components

Donate and Volunteer Core Services

Update timeline

  1. investigating Feb 10, 2026, 09:22 PM UTC

    We are experiencing intermittent outages across all sites. This is being investigated with urgency, and we will update the status page when more information is available.

  2. identified Feb 10, 2026, 09:34 PM UTC

    Our cloud provider is experiencing an Incident, impacting all of our client sites intermittently. We are awaiting further updates from our provider, and are monitoring closely.

  3. identified Feb 10, 2026, 10:04 PM UTC

    Our cloud provider's services are recovering, and site stability is restoring. Users may still see intermittent issues until a full recovery is achieved by the provider - we will continue to monitor until full resolution is achieved.

  4. resolved Feb 10, 2026, 10:50 PM UTC

    Our cloud provider's services have fully recovered, and our sites are fully operational. Thank you for your patience and understanding.

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