Resolved after 2 days 2 hours, affecting Benevity Causes and Nonprofits Portal, on March 18, 2026.
The incident has been resolved. We apologize for any inconvenience this may have caused.
Affected components
Update timeline
- investigating Mar 18, 2026, 07:06 PM UTC
Our team is investigating an issue with Okta SSO logins and password resets for the Causes Portal. We're working to resolve this as quickly as possible; please subscribe to this page for the latest updates.
- monitoring Mar 18, 2026, 07:54 PM UTC
We’ve identified the cause of the Causes Portal outage and have taken steps to stabilize the platform. User workflows are currently functional, and we are continuing to monitor the situation closely to ensure full resolution.
- resolved Mar 20, 2026, 09:52 PM UTC
The incident has been resolved. We apologize for any inconvenience this may have caused.
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