Resolved after 1 day 20 hours, affecting Benevity Global Disbursements, on April 2, 2025.
We’re currently experiencing a delay in disbursing USD donations made through the UK Online Giving Foundation (UKOGF) during February and donations set to be disbursed at the end of March. The issue stems from a processing delay with our banking partner. We’ve escalated the matter to our banking partner and will continue to share updates here as we work towards a resolution in partnership with them.
Affected components
Update timeline
- identified Apr 02, 2025, 04:23 PM UTC
We’re currently experiencing a delay in disbursing USD donations made through the UK Online Giving Foundation (UKOGF) during February and donations set to be disbursed at the end of March. The issue stems from a processing delay with our banking partner. We’ve escalated the matter to our banking partner and will continue to share updates here as we work towards a resolution in partnership with them.
- resolved Apr 04, 2025, 01:11 PM UTC
Delayed USD funds have now been released.
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