Benevity incident
Community Investment Enterprise (Versaic) - Issue Creating New Contact and Changing the Proposal Submitter
Resolved after 8 hours 57 minutes, affecting Grants Advanced (formerly Versaic), on August 7, 2025.
We've identified the root of the issue and our team is actively implementing a solution to restore full functionality. We appreciate your patience while we work on this. More updates will follow as they become available.
Affected components
Update timeline
- investigating Aug 07, 2025, 08:09 PM UTC
We are currently investigating an issue where client users cannot create a new contact on the organization profile or change proposal submitter.
- identified Aug 07, 2025, 08:52 PM UTC
We've identified the root of the issue and our team is actively implementing a solution to restore full functionality. We appreciate your patience while we work on this. More updates will follow as they become available.
- resolved Aug 29, 2025, 09:41 PM UTC
This incident has been resolved.
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