Benevity incident
Versaic - Missing 'Get Started' Button & Cause Details
Resolved after 23 hours 12 minutes, affecting Grants Advanced (formerly Versaic), on September 17, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Sep 17, 2025, 06:05 PM UTC
We are currently experiencing an issue affecting the Versaic platform where the 'Get Started' button may be missing and Cause Details are not displaying correctly. Our team has successfully identified the root cause of this problem and is actively working on implementing a fix. We are in the process of preparing and deploying this solution to our production environment.
- monitoring Sep 17, 2025, 11:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2025, 05:17 PM UTC
This incident has been resolved.
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