BEES incident

Force and Customer applications are facing degradation issues in global cluster

Resolved after 52 minutes, affecting Latin America and Latin America, on October 28, 2026.

resolved Oct 28, 2026, 09:27 PM UTC

The issue has been resolved and the service is now operating normally. This case is, therefore, closed.

Started
Oct 28, 2026, 08:34 PM UTC
Resolved
Oct 28, 2026, 09:27 PM UTC
Duration
52m
Detected by Pingoru
Oct 28, 2026, 08:34 PM UTC

Affected components

Latin AmericaLatin America

Update timeline

  1. identified Oct 28, 2026, 08:34 PM UTC

    BEES Support is investigating an issue with general degradation that is impacting Force and Customer in Global cluster. More information will be shared in 30 minutes or as the situation unfolds. Ticket for Reference: ITOPS-66911

  2. identified Oct 28, 2026, 08:43 PM UTC

    BEES Support continues to work on resolving the general degradation for Force and Customer. The point of failure has been identified and the specialists are working towards the incident resolution. Updates to follow within the next hour.

  3. monitoring Oct 28, 2026, 08:58 PM UTC

    The impact has been mitigated and BEES specialists are now monitoring it closely.

  4. resolved Oct 28, 2026, 09:27 PM UTC

    The issue has been resolved and the service is now operating normally. This case is, therefore, closed.

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