BEES incident

Catalog synchronization is unavailable - Peru only

Resolved after 1 hour 47 minutes, affecting Latin America and Latin America and 1 more, on August 19, 2026.

resolved Aug 19, 2026, 07:44 PM UTC

The issue has been resolved and the service is now operating normally. This case is, therefore, closed.

Started
Aug 19, 2026, 05:57 PM UTC
Resolved
Aug 19, 2026, 07:44 PM UTC
Duration
1h 47m
Detected by Pingoru
Aug 19, 2026, 05:57 PM UTC

Affected components

Latin AmericaLatin AmericaLatin AmericaLatin AmericaLatin AmericaLatin America

Update timeline

  1. investigating Aug 19, 2026, 05:57 PM UTC

    BEES Support is investigating an issue with Catalog that is impacting all products only in Peru. More information will be shared in 30 minutes or as the situation unfolds. Ticket for Reference: ITOPS-54143

  2. investigating Aug 19, 2026, 06:27 PM UTC

    The investigation is still ongoing and the case is being handled with the highest priority by our specialists. Updates to follow within the next hour.

  3. investigating Aug 19, 2026, 07:28 PM UTC

    The investigation is still ongoing and the case is being handled with the highest priority by our specialists. Updates to follow within the next hour.

  4. resolved Aug 19, 2026, 07:44 PM UTC

    The issue has been resolved and the service is now operating normally. This case is, therefore, closed.

Your product runs on more than BEES

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →