Resolved after 4 hours 24 minutes, on November 6, 2024.
The issue has been resolved and the service is now operating normally. This case is, therefore, closed.
Update timeline
- monitoring Nov 06, 2024, 04:12 PM UTC
Between 15:00 and 15:32 UTC, users may have experienced an intermittency/slowness with the BEES Customer app impacting the Americas(except the US) and Africa. The teams are monitoring the application to confirm that the issue was mitigated.
- monitoring Nov 06, 2024, 04:15 PM UTC
Following a period of stability, the system has begun to exhibit the same symptoms once again. Prompt mitigative measures have been implemented and the services are back to normal. The system is still under close observation.
- resolved Nov 06, 2024, 07:25 PM UTC
The issue has been resolved and the service is now operating normally. This case is, therefore, closed.
Your product runs on more than BEES
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services