BEES incident

Applications facing intermittent performance issues

Resolved after 3 hours 10 minutes, affecting North America and North America and 1 more, on August 18, 2026.

resolved Aug 18, 2026, 10:26 AM UTC

The issue has been resolved, and the service is now operating normally. This case is, therefore, closed.

Started
Aug 18, 2026, 07:16 AM UTC
Resolved
Aug 18, 2026, 10:26 AM UTC
Duration
3h 10m
Detected by Pingoru
Aug 18, 2026, 07:16 AM UTC

Affected components

North AmericaNorth AmericaNorth AmericaNorth AmericaLatin AmericaLatin AmericaNorth AmericaLatin AmericaLatin AmericaNorth America

Update timeline

  1. investigating Aug 18, 2026, 07:16 AM UTC

    BEES Support is investigating reports of intermittent errors impacting all products in the Americas (except the US), Africa, Europe, and Asia. More information will be shared in 60 minutes or as the situation unfolds. Ticket for Reference: ITOPS-53760

  2. investigating Aug 18, 2026, 07:52 AM UTC

    The investigation is still ongoing, and the case is being handled with the highest priority by our specialists. Updates to follow within the next hour.

  3. investigating Aug 18, 2026, 08:51 AM UTC

    BEES Support continues to work on resolving the issue with the highest priority. Updates to follow within the next hour.

  4. investigating Aug 18, 2026, 09:56 AM UTC

    BEES Support is prioritizing the resolution of this issue. Updates to follow within the next hour.

  5. resolved Aug 18, 2026, 10:26 AM UTC

    The issue has been resolved, and the service is now operating normally. This case is, therefore, closed.

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