BambooHR incident

Site Availability Disruption

Resolved after 1 hour 17 minutes, affecting app.bamboohr.com (US) and app.bamboohr.com (US) (app.bamboohr.com (US) — us-east-2 Datacenter) and 1 more, on April 30, 2026.

monitoring Apr 30, 2026, 05:07 PM UTC

Service has been restored and BambooHR is available across all regions. We are actively monitoring to confirm full stability. We apologize for the disruption and appreciate your patience.

Started
Apr 30, 2026, 04:21 PM UTC
Resolved
Apr 30, 2026, 05:38 PM UTC
Duration
1h 17m
Detected by Pingoru
Apr 30, 2026, 04:21 PM UTC

Affected components

app.bamboohr.com (US)app.bamboohr.com (US) (app.bamboohr.com (US) — us-east-2 Datacenter)app.bamboohr.com (Canada)app.bamboohr.com (Canada) (app.bamboohr.com (Canada) — ca-central-1 Datacenter)app.bamboohr.com (Ireland)app.bamboohr.com (Ireland) (app.bamboohr.com (Ireland) — eu-west-1 Datacenter)www.bamboohr.comwww.bamboohr.com (www.bamboohr.com — us-east-1 Datacenter)

Update timeline

  1. investigating Apr 30, 2026, 04:21 PM UTC

    We are investigating a disruption affecting BambooHR across all regions. Customers may be unable to access the application or may experience errors. Our team is actively investigating. Next update in 30 minutes.

  2. identified Apr 30, 2026, 04:37 PM UTC

    We have identified the cause of this disruption as an active incident with our network provider. This is not a BambooHR issue. We are monitoring network provider's incident response and will update as their service is restored. Next update in 30 minutes.

  3. monitoring Apr 30, 2026, 05:00 PM UTC

    We are recovering from the disruption. Next update in 30 minutes or sooner if status changes.

  4. monitoring Apr 30, 2026, 05:07 PM UTC

    Service has been restored and BambooHR is available across all regions. We are actively monitoring to confirm full stability. We apologize for the disruption and appreciate your patience.

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