BambooHR Outage History
BambooHR is up right nowPingoru has recorded 5 incidents for BambooHR: 5 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 1 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 10 of 744 (1%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 2 of 720 (0%) |
| October 2026 | 2 | 10 of 574 (2%) |
Incidents, newest first
Critical October 21, 2026 BambooHR Temporarily Unavailable: Security Precaution 7h 19m app.bamboohr.com (US), app.bamboohr.com (US) (app.bamboohr.com (US) — us-east-2 Datacenter), app.bamboohr.com (Canada), app.bamboohr.com (Canada) (app.bamboohr.com (Canada) — ca-central-1 Datacenter) and 4 more
Started Oct 21, 2026, 10:46 AM UTC· resolved Oct 21, 2026, 06:05 PM UTC
- monitoring Oct 21, 2026, 10:46 AM UTC
We’re aware of PHP2SHELL, a security vulnerability affecting widely used web software, including software used by BambooHR. Our teams are closely monitoring our systems and taking protective measures. If needed, we will temporarily take BambooHR offline as a precaution to protect customer data. We’ll share updates here.
- monitoring Oct 21, 2026, 11:51 AM UTC
We are temporarily taking BambooHR offline as a precaution in response to PHP2SHELL, a critical security vulnerability affecting widely used web software across many organizations. The security of your data is our top priority. Our Engineering and Security teams have been monitoring our systems throughout the night and are working to address the vulnerability and restore access safely. We know this interrupts essential work, including payroll, and we’re sorry for the disruption. We do not yet have a confirmed restoration time. We will continue sharing updates here.
- monitoring Oct 21, 2026, 03:03 PM UTC
We have applied the recommended security fix and are now testing affected systems to verify that we can safely restore access. BambooHR remains temporarily unavailable while this work continues. The security of your data remains our top priority. Thank you for your patience as we work to restore access safely.
- monitoring Oct 21, 2026, 04:01 PM UTC
Initial tests of the security patches have passed. We are now validating that affected features and services are working correctly before restoring access. The security of your data remains our top priority. Thank you for your continued patience as we work to bring BambooHR back online safely.
- monitoring Oct 21, 2026, 05:31 PM UTC
Testing of the security patches is progressing as expected. Our teams continue validating features and services affected by this vulnerability before restoring access. Thank you for your continued patience as we work to restore service safely.
Minor October 5, 2026 Slowness and Login Errors in Europe 2h 51m app.bamboohr.com (Ireland), app.bamboohr.com (Ireland) (app.bamboohr.com (Ireland) — eu-west-1 Datacenter)
Started Oct 05, 2026, 02:56 PM UTC· resolved Oct 05, 2026, 05:47 PM UTC
- investigating Oct 05, 2026, 02:56 PM UTC
Some customers in Europe are experiencing slowness or difficulty logging in to BambooHR. Our team is actively working to resolve the issue. We will share updates as more information becomes available.
- monitoring Oct 05, 2026, 04:45 PM UTC
The issue affecting access to BambooHR has been resolved, and service should be operating normally.
Minor September 8, 2026 Issues Accessing BambooHR 2h 3m app.bamboohr.com (US), app.bamboohr.com (US) (app.bamboohr.com (US) — us-east-2 Datacenter), app.bamboohr.com (Canada), app.bamboohr.com (Canada) (app.bamboohr.com (Canada) — ca-central-1 Datacenter) and 4 more
Started Sep 08, 2026, 01:43 PM UTC· resolved Sep 08, 2026, 03:46 PM UTC
- investigating Sep 08, 2026, 01:43 PM UTC
We are investigating reports that some customers are experiencing issues logging in to or accessing BambooHR. Our team is actively working to understand the issue and restore normal access. We will continue to provide updates as new information becomes available.
- monitoring Sep 08, 2026, 02:58 PM UTC
Access to BambooHR has been restored, and customers should now be able to log in and use BambooHR normally. Our team is monitoring to ensure service remains stable.
Minor July 27, 2026 Background Processing is Delayed 10h 16m app.bamboohr.com (US), app.bamboohr.com (US) (app.bamboohr.com (US) — us-east-2 Datacenter), app.bamboohr.com (Canada), app.bamboohr.com (Canada) (app.bamboohr.com (Canada) — ca-central-1 Datacenter) and 4 more
Started Jul 27, 2026, 03:58 PM UTC· resolved Jul 28, 2026, 02:14 AM UTC
- investigating Jul 27, 2026, 03:46 PM UTC
BambooHR is currently experiencing an issue affecting background processing. As a result, scheduled emails and other background tasks in your BambooHR account may be delayed or may not run as expected. Our team is actively working to restore normal service. No action is needed on your end at this time.
- identified Jul 27, 2026, 06:20 PM UTC
We have identified the cause of the delays affecting background event processing and are actively working to restore normal service. As we resolve the issue, we are also working to process queued events as quickly as possible. During this time, automated processes, including scheduled emails, reminders, e-signature requests, and other system-generated notifications, may continue to be delayed. We appreciate your patience and will provide another update as progress is made.
- monitoring Jul 27, 2026, 08:44 PM UTC
We have applied a fix and are beginning to see service restoration. Background event processing is resuming, but it will take some time for queued events to be processed and for all services to return to normal. Our team is actively monitoring progress as the backlog is cleared. We will provide another update once processing has fully recovered and the incident has been resolved.
Major April 30, 2026 Site Availability Disruption 1h 17m app.bamboohr.com (US), app.bamboohr.com (US) (app.bamboohr.com (US) — us-east-2 Datacenter), app.bamboohr.com (Canada), app.bamboohr.com (Canada) (app.bamboohr.com (Canada) — ca-central-1 Datacenter) and 4 more
Started Apr 30, 2026, 04:21 PM UTC· resolved Apr 30, 2026, 05:38 PM UTC
- investigating Apr 30, 2026, 04:21 PM UTC
We are investigating a disruption affecting BambooHR across all regions. Customers may be unable to access the application or may experience errors. Our team is actively investigating. Next update in 30 minutes.
- identified Apr 30, 2026, 04:37 PM UTC
We have identified the cause of this disruption as an active incident with our network provider. This is not a BambooHR issue. We are monitoring network provider's incident response and will update as their service is restored. Next update in 30 minutes.
- monitoring Apr 30, 2026, 05:00 PM UTC
We are recovering from the disruption. Next update in 30 minutes or sooner if status changes.
- monitoring Apr 30, 2026, 05:07 PM UTC
Service has been restored and BambooHR is available across all regions. We are actively monitoring to confirm full stability. We apologize for the disruption and appreciate your patience.