Balena incident

An upstream provider outage is affecting connectivity to balenaCloud services

Resolved after 31 minutes, affecting API and Dashboard and 1 more, on December 5, 2025.

monitoring Dec 05, 2025, 09:16 AM UTC

Our upstream provider has implemented some fixes. balenaCloud services are back online. We are still monitoring the situation.

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Started: Dec 05, 2025, 09:05 AM UTC
Resolved: Dec 05, 2025, 09:37 AM UTC
Duration: 31m
Detected by Pingoru: Dec 05, 2025, 09:05 AM UTC

Affected components

APIDashboardWebsite

Update timeline

identified Dec 05, 2025, 09:05 AM UTC

CloudFlare, our proxy provider, is having service issues. Connectivity to balenaCloud services are currently affected.
monitoring Dec 05, 2025, 09:16 AM UTC

Our upstream provider has implemented some fixes. balenaCloud services are back online. We are still monitoring the situation.
resolved Dec 05, 2025, 09:37 AM UTC

This incident has been resolved.

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