Axis Communications incident

We are currently experiencing intermittent problem when performing recording playback using the ACS Edge PC client and in MySystems. ACS Edge Mobile app playback is not affected

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Resolved after 9 minutes, affecting Video playback, on July 11, 2026.

investigating Jul 11, 2026, 06:01 PM UTC

We are currently investigating this issue.

Started
Jul 11, 2026, 06:01 PM UTC
Resolved
Jul 11, 2026, 06:10 PM UTC
Duration
9m
Detected by Pingoru
Jul 11, 2026, 06:01 PM UTC

Affected components

Video playback

Update timeline

  1. investigating Jul 11, 2026, 06:01 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 11, 2026, 06:10 PM UTC

    Problematic service was identified and fixed

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