Resolved after 4 minutes, affecting User database synchronization, on August 28, 2026.
We are continuing to work on a fix for this issue.
Affected components
User database synchronization
Update timeline
- investigating Aug 28, 2026, 01:39 PM UTC
We are experiencing issues with Axis Site Designer where customer have reported to be stuck on "Loading Product Data". Our engineers are investigating the impact and the root cause. We apologize for the inconvenience this may cause.
- identified Aug 28, 2026, 01:40 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 28, 2026, 01:41 PM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 28, 2026, 01:44 PM UTC
This incident has been resolved.
Your product runs on more than Axis Communications
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services