Axis Communications incident

Video Source Inventory Problem

Resolved after 3 hours 32 minutes, affecting Create site and Device management and 1 more, on October 5, 2026.

monitoring Oct 05, 2026, 03:48 PM UTC

We are continuing to monitor for any further issues.

Started
Oct 05, 2026, 12:15 PM UTC
Resolved
Oct 05, 2026, 03:48 PM UTC
Duration
3h 32m
Detected by Pingoru
Oct 05, 2026, 12:15 PM UTC

Affected components

Create siteDevice managementGeneral

Update timeline

  1. investigating Oct 05, 2026, 12:15 PM UTC

    We are currently experiencing degraded performance across certain services. Our engineering team is actively investigating the issue to restore normal operations. We will provide updates as more information becomes available.

  2. identified Oct 05, 2026, 01:37 PM UTC

    The cause of the event latency has been identified and addressed. Events are currently being processed, and we anticipate normal performance to be restored over the next few hours.

  3. monitoring Oct 05, 2026, 03:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 05, 2026, 03:48 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 05, 2026, 03:48 PM UTC

    This incident has been resolved.

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