Axis Communications incident

Disturbance in streaming and onboarding services in the Americas

Minor Vendor's status page →

Resolved after 6 hours 20 minutes, affecting Create site and Secure Remote Access and 1 more, on October 20, 2025.

monitoring Oct 20, 2025, 04:37 PM UTC

The outage at AWS US-EAST-1 is causing degraded performance for onboarding and streaming services in the Americas region. We apologize for the inconvenience this may cause.

Started
Oct 20, 2025, 04:37 PM UTC
Resolved
Oct 20, 2025, 10:58 PM UTC
Duration
6h 20m
Detected by Pingoru
Oct 20, 2025, 04:37 PM UTC

Affected components

Create siteSecure Remote AccessLive videoVideo playback

Update timeline

  1. monitoring Oct 20, 2025, 04:37 PM UTC

    The outage at AWS US-EAST-1 is causing degraded performance for onboarding and streaming services in the Americas region. We apologize for the inconvenience this may cause.

  2. resolved Oct 20, 2025, 10:58 PM UTC

    All services are now operating normally.

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