Axis Communications incident

Disturbances in Login service for SiteDesigner users

Resolved after 3 hours 23 minutes, affecting Sign in and User database synchronization, on January 8, 2025.

identified Jan 08, 2025, 10:06 AM UTC

Some AXIS Site Designer users are currently experiencing technical issues that affect signing in and the access to floor plans. The problem has been identified and we are working on a solution.

Started
Jan 08, 2025, 10:06 AM UTC
Resolved
Jan 08, 2025, 01:29 PM UTC
Duration
3h 23m
Detected by Pingoru
Jan 08, 2025, 10:06 AM UTC

Affected components

Sign inUser database synchronization

Update timeline

  1. identified Jan 08, 2025, 10:06 AM UTC

    Some AXIS Site Designer users are currently experiencing technical issues that affect signing in and the access to floor plans. The problem has been identified and we are working on a solution.

  2. resolved Jan 08, 2025, 01:29 PM UTC

    This incident has been resolved.

Your product runs on more than Axis Communications

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →