Resolved after 6 hours 36 minutes, on May 1, 2025.
Investigating more issues with SRA version 1
Update timeline
- investigating May 01, 2025, 01:57 PM UTC
We are currently experiencing issues with Secure Remote Access version 1 in the Americas. This will affect connecting to AXIS Camera Station over the internet
- investigating May 01, 2025, 01:57 PM UTC
We are continuing to investigate this issue.
- investigating May 01, 2025, 02:19 PM UTC
We are continuing to investigate this issue.
- identified May 01, 2025, 03:48 PM UTC
The cause of the problems have been identified
- monitoring May 01, 2025, 06:37 PM UTC
The problems have been mitigated. We keep monitoring the system.
- investigating May 01, 2025, 07:34 PM UTC
Investigating more issues with SRA version 1
- resolved May 01, 2025, 08:34 PM UTC
SRA is working normally again
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