Resolved after 35 minutes, affecting Create site and Secure Remote Access and 1 more, on June 4, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Create siteSecure Remote AccessDevice managementLive videoVideo playbackEvents and Intercom calls
Update timeline
- investigating Jun 04, 2025, 07:48 AM UTC
A number of use-cases are currently not available. Our engineers are currently investigating the issue.
- investigating Jun 04, 2025, 07:56 AM UTC
We are continuing to investigate this issue.
- identified Jun 04, 2025, 08:09 AM UTC
The issue has been identified, a potential fix is being deployed.
- monitoring Jun 04, 2025, 08:14 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 04, 2025, 08:23 AM UTC
This incident has been resolved.
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