Avalara incident

Shopify Service Degradation

Resolved after 1 hour 20 minutes, affecting Avalara for Shopify, on March 2, 2026.

monitoring Mar 02, 2026, 10:24 AM UTC

The response team has addressed the issue impacting Shopify and continues to monitor service to ensure the return of full service for all customers.

Started
Mar 02, 2026, 09:04 AM UTC
Resolved
Mar 02, 2026, 10:24 AM UTC
Duration
1h 20m
Detected by Pingoru
Mar 02, 2026, 09:04 AM UTC

Affected components

Avalara for Shopify

Update timeline

  1. investigating Mar 02, 2026, 09:04 AM UTC

    Shopify customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

  2. identified Mar 02, 2026, 09:27 AM UTC

    Shopify customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.

  3. monitoring Mar 02, 2026, 10:24 AM UTC

    The response team has addressed the issue impacting Shopify and continues to monitor service to ensure the return of full service for all customers.

  4. resolved Mar 02, 2026, 10:24 AM UTC

    The Shopify service has been fully restored.

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