Resolved after 22 hours 47 minutes, affecting Tax Calculation Service and AvaTax UI, on October 6, 2026.
The response team has addressed the issue impacting AvaTax and continues to monitor service to ensure the return of full service for all customers.
Affected components
Tax Calculation ServiceAvaTax UI
Update timeline
- investigating Oct 06, 2026, 05:03 PM UTC
AvaTax customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
- monitoring Oct 07, 2026, 04:14 AM UTC
The response team has addressed the issue impacting AvaTax and continues to monitor service to ensure the return of full service for all customers.
- resolved Oct 07, 2026, 04:20 AM UTC
The AvaTax service has been fully restored.
Your product runs on more than Avalara
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services