Avalara incident

AvaTax for QuickBooks Online Service Degradation

Resolved after 1 hour 21 minutes, affecting SaaS Connectors, on March 17, 2026.

monitoring Mar 17, 2026, 08:08 PM UTC

The response team has addressed the issue impacting AvaTax for QuickBooks Online and continues to monitor service to ensure the return of full service for all customers.

Started
Mar 17, 2026, 06:52 PM UTC
Resolved
Mar 17, 2026, 08:13 PM UTC
Duration
1h 21m
Detected by Pingoru
Mar 17, 2026, 06:52 PM UTC

Affected components

SaaS Connectors

Update timeline

  1. investigating Mar 17, 2026, 06:52 PM UTC

    AvaTax for QuickBooks Online customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

  2. identified Mar 17, 2026, 08:02 PM UTC

    AvaTax for QuickBooks Online customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.

  3. monitoring Mar 17, 2026, 08:08 PM UTC

    The response team has addressed the issue impacting AvaTax for QuickBooks Online and continues to monitor service to ensure the return of full service for all customers.

  4. resolved Mar 17, 2026, 08:13 PM UTC

    The AvaTax for QuickBooks Online service has been fully restored.

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